> Open Positions
Program Director, Assistant Store Manager, Cashier/Sorter
Job descriptions
Program Director Job Description
Percent of FTE: 100%
Supervisor: Executive Director
The Program Director is responsible for the planning, oversight and implementation of programmatic and administrative functions for the agency. He or she is also responsible for ensuring compliance with budget and data collection needs. Evenings and weekends are required as needed.
ESSENTIAL JOB FUNCTIONS
Administrative
Supervises Program and Administrative Assistant
Supervises Events & Marketing Coordinator
Supervises Detail Cleaner
Program Duties
Organizes and maintains confidential records
Maintains relationships with service providers
Recruits program participants in person and through written communication
Prepares and complies with annual budget for programs
Collects program data and statistics
Evaluates activities and events
Provides information and referral services to individuals, families and the general public
Provides education to service groups and grant organizations
Develops and revises programs to meet community needs
Life Academy
Teaches self-advocacy skills through Life Academy Program
Provides support to individuals enrolled in Life Academy
Plans and coordinates regular meetings for Life Academy (through area service providers)
Retail Internship Program
Plans and coordinates the curriculum for the Retail Training Program
Interviews and hires Retail Training participants
Supervises Retail Training interns
Serves as the liaison between retail interns and the store manager
Healthy Life Program
Plans and implements a health and wellness program
Partners with local service agencies to schedule sessions
Special Events
Plans and coordinates special events as needed
Fills in for the Executive Director as needed
Performs all other duties as requested by the Executive Director
Qualifications
Bachelor’s degree in human services related field or equivalent experience; required
Computer skills and expertise in the use of email, Microsoft Excel, Word and Publisher; required
Supervisory experience; required
Ability to work well with people; required
Excellent organizational skills; required
Ability to manage multiple priorities; required
Ability to work remotely: Occasional; must be available to staff
Acknowledgement and Sign-off: The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. The job description is not an exhaustive list of the knowledge, skills and abilities required for the position. All employees may be required to perform duties outside of the normal responsibilities as needed. The employee is expected to adhere to all company policies and to act as a role model in the adherence to those policies. Failure to adhere to company policies and the job description may result in disciplinary action, up to and including termination of employment. The job description may be changed at any time, with or without advance notice to the incumbent employee.
Assistant Store Manager Job Description
Percent of FTE: 100%
Supervisor: Store Manager
The Assistant Manager is responsible for overseeing the daily operations of The Arc Attic Treasures and supervising retail staff, volunteers and community service workers in the absence of the store manager.
ESSENTIAL JOB FUNCTIONS
Cashiering
Reviews pricing of items, noting price changes or sale items
Operates the cash register and credit card machine
Accurately makes change for customers
Sorting/Pricing
Sorts donations according to standards set by store policy; monitors the sorting of other staff
Prepares items for sale
Prices items according to standards set by store policy; monitors the pricing of other staff
Stocks shelves and racks while ensuring items are appropriate quality
Maintains cleanliness of sorting area
Takes out garbage, breaks down boxes
Customer Service
Greets customers/donors
Informs customers of special sales and promotions
Assists with loading and/or unloading items as needed
Assists customers in locating items and/or prices
Answers incoming calls and arranges for pick-up of goods
Monitors back room and retail floor to reduce instances of theft; informs manager of suspicious activity
Maintains appearance and cleanliness of store and back room
Maintains appearance and cleanliness of restroom and break areas
Administrative
Fills in as needed to ensure adequate store coverage
Ensures sale signs are posted for the next day; prepares new signs
Accurately prepares deposits and transports money to the bank nightly
Stays up-to-date and knowledgeable on the store’s point of sales system, credit card machines and other equipment
Updates the electronic message board and Facebook
Accurately prepares deposits and transports money to the bank nightly
Fills in for Store Manager
Implements store policies and procedures
Implements loss prevention policies
Implements policies for throwing and use of recycling truck
Implements policies for adequate rotation of merchandise
Implements pricing standards, discounts and/or promotional sales
Resolves customer complaints
Ensures quick and efficient customer service
Ensures merchandise is of good quality and priced appropriately
Ensures merchandise is well stocked and organized
Prioritizes the workload of oneself and others
Supervising
Plans, assigns and supervises the work of staff, volunteers and community service workers
Manages staff problems and complaints until they can be brought to the attention of the store manager
Keeps confidentiality
Performs all other duties as requested by the Store Manager
Qualifications
High school diploma or GED equivalent; required.
One year of retail experience; preferred.
Ability to accomplish addition, subtraction, multiplication and division; required.
Ability to read and write signs and pricing stickers; required.
Ability to work well with people; required.
Ability to lift and carry 50 pounds; required.
Ability to reach over the head with arms extended, horizontally and vertically; required.
Full use of fingers, hands, arms, legs and feet; required.
Ability to stoop, crouch, kneel and bend; required.
Ability to work in an environment with dust and various vapors; required
Ability to work under extremely hot or cold conditions; required.
Consistent attendance; required.
Ability to stand and walk for extended periods; required.
Ability to manage multiple priorities; required.
Ability to work remotely: No
Acknowledgement and Sign-off: The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. The job description is not an exhaustive list of the knowledge, skills and abilities required for the position. All employees may be required to perform duties outside of the normal responsibilities as needed. The employee is expected to adhere to all company policies and to act as a role model in the adherence to those policies. Failure to adhere to company policies and the job description may result in disciplinary action, up to and including termination of employment. The job description may be changed at any time, with or without advance notice to the incumbent employee.
Cashier/Sorter Job Description
Percent of FTE: Varies
Supervisor: Store Manager (or supervisor on duty)
The Cashier/Sorter is responsible for operating the cash register, sorting and pricing goods and providing quality customer service.
ESSENTIAL JOB FUNCTIONS
Cashiering
Reviews pricing of items, noting price changes or sale items
Operates the cash register and credit card machine
Accurately makes change for customers
Sorting/Pricing
Sorts donations according to standards set by store policy
Prepares items for sale
Prices items according to standards set by store policy
Stocks shelves and racks while ensuring items are appropriate quality
Maintains cleanliness of sorting area
Takes out garbage, breaks down boxes
Customer Service
Greets customers/donors
Informs customers of special sales and promotions
Assists with loading and/or unloading items as needed
Assists customers in locating items and/or prices
Monitors back room and retail floor to reduce instances of theft; informs manager of suspicious activity
Maintains appearance and cleanliness of store and back room
Maintains appearance and cleanliness of restrooms and break areas
Performs all other duties as requested by the Store Manager (or supervisor on duty)
Qualifications
High school diploma or GED equivalent; preferred.
One year of retail experience; preferred.
Ability to accomplish addition, subtraction, multiplication and division; required.
Ability to read and write signs and pricing stickers; required.
Ability to work well with people; required.
Ability to lift and carry 50 pounds; required.
Ability to reach over the head with arms extended, horizontally and vertically; required.
Full use of fingers, hands, arms, legs and feet; required.
Ability to stoop, crouch, kneel and bend; required.
Ability to work in an environment with dust and various vapors; required
Ability to work under extremely hot or cold conditions; required.
Consistent attendance; required.
Ability to stand and walk for extended periods; required.
Ability to manage multiple priorities; required.
Ability to work remotely: No
Acknowledgement and Sign-off: The statements above are intended to describe the general nature and level of work performed by individuals assigned to this position. The job description is not an exhaustive list of the knowledge, skills and abilities required for the position. All employees may be required to perform duties outside of the normal responsibilities as needed. The employee is expected to adhere to all company policies and to act as a role model in the adherence to those policies. Failure to adhere to company policies and the job description may result in disciplinary action, up to and including termination of employment. The job description may be changed at any time, with or without advance notice to the incumbent employee.
